Ridelta · 5 areas with their own site
Your ride at a fixed price, everywhere we operate
One brand, one account and the same promise everywhere: the price is fixed before you leave, the vehicle is confirmed and a professional drives it under their own licence or authorisation.
- Fixed price, VAT included
- Confirmed vehicle and driver
- Pay online, on board or by invoice
- Booking and support in Spanish and English
Nobody is on the phone right now, but you can leave the booking made: we confirm as soon as we open, and up to 120 days ahead.
Rather talk to someone? +34711526127
Rides are provided by partner taxi and private hire operators, each under their own licence or authorisation and always pre-booked: there is no street hailing and no taxi ranks.
Fixed price before you leave
You see the total with VAT included when you book, and it does not change with traffic, reasonable waiting time or the time you travel.
Drivers with their own licence
Every ride is provided by a partner with a valid licence or authorisation, their vehicle and insurance checked before they take a first booking.
Book from the web or the app
The same account, the same price and the same bookings in the browser and in the iOS and Android apps: there are not two catalogues or two histories.
How it works
1
Tell us where from and where to
The search box knows addresses, airports, stations and hospitals in the areas where we operate.
2
See the price and confirm
The amount is itemised before you book. If it does not suit you, you do not book and it costs nothing.
3
Get a confirmed vehicle
You receive the confirmation with the driver's details and trip tracking; you can pay online, on board or ask for an invoice.
Choose your area
Each area has its own site, with its towns, routes and fares. That is where you book and where the detail of each trip's price lives.
Spain
Toledo
Your private driver in Toledo, Illescas, Ocaña and Seseña
taxitoledo.app →
Ciudad Real
Private hire with driver in Ciudad Real and La Mancha
taxiciudadreal.app →
Albacete
Private hire with driver in Albacete and its province
taxialbacete.app →
Guadalajara
Private hire with driver in Guadalajara and the Henares corridor
taxiguadalajara.app →
Cuenca
Private hire with driver in Cuenca and La Manchuela
taxicuenca.app →
Colombia
What we guarantee, exactly
No adjectives: what happens in each case. If any of this is not met, what you are owed is in writing.
- The price does not rise
- The amount is fixed when you confirm and never changes because of demand, rain or it being a Friday. It only varies if you alter the route, add stops or there is a long wait, and you are told before that happens.
- And in quiet hours, it drops
- Quiet time slots are 25 % cheaper, and the calculator offers them if you can shift your time. The opposite does not exist: there is no surcharge for booking a busy hour.
- Confirmed on the spot
- If a car is free for your time, the booking is confirmed instantly with its tracking code. If it is not, we tell you straight away and offer the nearest time: we do not leave you waiting for an answer.
- We assign the car that arrives soonest
- You do not pick a driver or wait for someone to accept: the trip goes to the soonest available licensed car for your time and area. And you are not left with an anonymous stranger: before pickup you have the plate, the model and the driver's name, and while the car is on its way you can follow it on the map and call.
- We wait at no charge
- 45 complimentary minutes at airports and stations, and 10 at an address. The clock starts when the car reaches the pickup point, not at the booked time: if the driver is late, you do not pay for those minutes.
- Free cancellation
- More than 24 hours ahead you get a full refund. After that the published policy applies, and it is written down before you pay rather than afterwards.
- Every trip, documented
- Before departure the route sheet is issued and filed with the register Spanish transport rules require. It is not red tape: it is the difference between a legal service and one that is not.
The same account on your phone
Book, follow the vehicle, pay and keep your invoices from your phone. The apps use exactly the same prices and the same bookings as the website: there are not two places to check.
- Fixed price before you confirm, itemised
- Vehicle tracking and driver details
- Pay with a saved card, on board or by invoice
- Your bookings and invoices, always at hand
We only sell what we are allowed to provide
Transfers are provided by our partner taxi and private hire (VTC) operators, each under their own licence or authorisation, and each licence allows some things and not others. That is applied before you get a price, not after you are charged: when no partner can serve the trip under their licence, it does not come with an amount or a booking button. We tell you why, and who can take you instead.
- Within one municipality a VTC operator cannot drive you
- A VTC authorisation covers intercity transport: from one town to another. A trip that starts and ends inside the same municipality is urban service and belongs to licensed taxis, because Castilla-La Mancha has not opened it to VTC operators. The quote engine checks that before pricing: if the trip is internal there is no amount and no booking button; we tell you why, and that the local taxi is who takes you there. And there is no exception for convenience: without a taxi licence behind it, that trip is not accepted through any channel — not the website, not WhatsApp, not the phone.
- There is nothing to hail: the service is booked beforehand
- A VTC cannot be hailed in the street or wait at a rank. Every service is booked before it starts and is recorded with the exact time of booking, which is the one carried onto the route sheet. For you that has one concrete advantage: before leaving home you know the price, the car and who is driving.
- The 20% rule, counted trip by trip
- Our partner VTC operators' cars must habitually serve transport needs connected with Castilla-La Mancha: a trip that both starts and ends outside the region counts against a 20% limit, and exceeding it costs the holder their authorisation. Every booking is classified by the region of pickup and of destination, the back office keeps the monthly and yearly count and warns before the margin runs out. We would rather turn down a transfer that is not ours than put the driver's licence at risk.
Every line above is a fare we do not take and someone else would. We give them up on purpose, because a service that cannot legally be provided is not cheaper: it is the one that leaves no car at your door and the driver facing a penalty notice. If another app quotes you for a trip that starts and ends inside your own town, ask which licence it is served under; the fine is not paid by the app.